Police issue cold-caller warning after reports in Lancaster

Police say they’ve received reports that a gardening business has been cold calling residents in some of the villages around Lancaster.

It’s been reported that they’ve been targeting older people living alone and trying to charge extortionate amounts after the gardening work has been carried out.

Officers are now reminding residents that if you do not receive written 14-day cancellation rights, you do not have to pay any money for a cold-called job agreed there and then at your property.

Before any service is carried out, a provider must provide you in writing with the main characteristics of the goods or services, the total prices of the goods or services, and the time limit and procedure for exercising any cancellation rights.

You can read more about regulations around door-to-door sales here  https://www.gov.uk/doorstep-selling-regulations

PC Anna Griffin from Lancaster Police said: ‘’Please always say no to cold callers, look out for your neighbours, and ask for recommendations and a number of quotes in advance.

‘’(We want to) spread this message to any friends or relatives who may be vulnerable or unaware of these types of scams.’’

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